With Basecamp’s Hey email product now open to everyone, I have decided to try it out for myself over the next two weeks. The plan is to send some newsletters over to Hey and forward a few emails to my Hey account. During this free trial phase, I’ll decide whether to stick with Hey or not. There are, however, several factors which will influence my decision.
I’ve been a FastMail customer for years. I have several email addresses redirecting to a single FastMail account. I’ve never queried the service and what it offers in all those years, but even though I am happy with the service, Hey’s rethink of email has me wondering what else they can provide in the long term.
My primary email address uses my domain for my email address. I also have a few email addresses on other domains as well in FastMail. Hey have indicated that they will support custom domains in the future, but what will that support entail? A single domain, multiple domains?
Like most online services my family uses, we are usually all in them together. iCloud, Netflix, FastMail as well as a few others. Email is one service we use that we are all in one. It would be nice if Hey included a family plan as well. Especially one that supported custom domains for each user as well.
The next couple of weeks will be interesting to see how good Hey is, but I’m not sure that two weeks will be enough to see what Hey is capable of doing. And with it being a new product, there are many features that we won’t see until after a few weeks or even months of usage, by which time I will definitely need to have bought into using it.